Your Adventure is Around the Corner
Welcome to Alpine Wonder Treks and Expedition, your trusted adventure partner for trekking in Nepal and Himalayan adventure tours.
These Terms and Conditions define the legal agreement between you (referred to as “the Client,” “you,” or “your”) and Alpine Wonder Treks (“we,” “us,” “our,” or “Alpine Wonders”).
By booking a trekking package, guided expedition, or custom Nepal adventure with us, you confirm that you have read, understood, and agreed to these terms in full. These terms are designed to ensure a smooth, transparent, and safe experience for all travellers embarking on our carefully crafted Himalayan journeys.
Please read them thoroughly before finalising your booking.
You can book your trek with Alpine Wonder Treks through our website, email, phone (+977 9851207545), or official social media channels.
To secure your booking, the lead traveller must complete our booking form and submit a valid copy of the passport, passport-sized photos, and travel document details. Travellers under 18 years must have the form signed by a parent or legal guardian.
Your booking becomes official only after we send you written confirmation (by email, message, or letter), which will be done after we receive your deposit payment. (Please note that automated online acknowledgements do not confirm a booking.)
Kindly review all booking documents and invoices upon receipt and notify us of any discrepancies immediately.
For last-minute bookings (1–3 days prior to departure), we accept Nepal trips only, subject to availability, and with no guarantee in case of non-availability.
If final payment is not received by the due date, we reserve the right to cancel your booking. Standard cancellation fees (outlined in Section 7) will apply.
Your trip price covers all items clearly outlined in your chosen itinerary. Typically, this includes accommodation, meals, in-country transportation, and guiding services.
Excluded items generally include:
We reserve the right to correct any pricing errors prior to trip confirmation and will notify you of any changes. If post-confirmation price adjustments are required due to taxes, exchange rates, or transportation cost fluctuations, you may choose to accept the change or select an alternative trip.
You can contact a representative from Alpine Wonder Trek and Expedition for a more detailed overview of your package’s contents.
Comprehensive travel insurance is mandatory for all Alpine Wonder Treks participants.
Your insurance must cover:
You must provide us with your insurance details (policy number and emergency contact) before your trip commences. Failure to do so may limit the assistance we can provide in emergencies.
We will not be held responsible for lost, delayed, or damaged luggage; consider purchasing additional baggage insurance.
Before booking, please inform us of any pre-existing medical conditions that may affect your ability to participate in trekking or adventure travel.
We are happy to help you choose a trip that matches your fitness level and health status. However, providing incomplete or false medical information may result in your booking being cancelled or your participation being discontinued (cancellation fees will apply).
Consequences of failure to mention any ongoing or past condition leading to health and other issues during or after the expedition are solely vested in the climber.
If you have any special requests (such as dietary needs, room preferences, or equipment hire), please inform us at the time of booking. While we will make every reasonable effort to accommodate these requests, we cannot guarantee them, and additional fees may apply.
To cancel a booking, you must submit a written request (via email or social media message).
Cancellation Charges ===> Nepal Trips:
| Notification Period | Cancellation Fee (% of total cost) |
| More than 1 Month | Full Refund |
| Within 1 Month | 20% |
| Less than 3 Days | 100% |
Cancellation Charges ===> Bhutan, Tibet, India Tours:
| Notification Period | Cancellation Fee (% of total cost) |
| Within 1 month | 50% |
If you are unable to travel due to valid reasons, we may allow you to postpone your trip within 12 months of the original departure date, subject to availability. At our discretion, cancellation charges may be credited towards your future trip. Your travel insurance may also cover cancellation-related costs.
You may transfer your booking to another person provided they meet the trip’s requirements.
You must notify us in writing at least 7 days prior to the scheduled departure. All outstanding payments must be settled before the transfer is processed.
We aim to accommodate any changes to your confirmed trip when possible. Depending on the nature of the change, additional fees may apply.
Date changes within the postponement period outlined in Section 8 will not incur a fee. Changes made outside this period may be treated as a cancellation.
We will notify you in advance if your requested changes affect itinerary costs (such as accommodation upgrades or route changes).
All itineraries serve as general guides only. Trekking in Nepal and other Himalayan regions often involves factors beyond our control (weather, terrain, political situations).
We will do our utmost to follow your confirmed itinerary but reserve the right to adjust it if necessary. Any additional costs incurred will be discussed with you prior to implementation.
We may cancel or modify your booking due to unforeseen circumstances (e.g. government restrictions, natural disasters) or if minimum booking requirements are not met.
If this occurs, we will offer you the following options:
We are not responsible for cancellations due to client non-compliance or external flight delays/cancellations (such as weather-related disruptions). In such instances, you will be responsible for additional costs.
We are committed to delivering safe, enjoyable trekking and adventure travel experiences.
Alpine Wonder Treks accepts responsibility for arrangements made under our direct control. We are not liable for:
Our liability does not extend to indirect or consequential losses.
It is your responsibility to ensure your passport is valid (at least 6 months from the return date) and to secure all necessary visas.
You are responsible for any damage you cause to property or equipment provided during the trip. If you damage hired equipment, you will be required to pay compensation.
If you choose to leave your trip early, you will be responsible for all resulting costs (staff wages, transportation, accommodation, communications).
Alpine Wonder Treks will not cover these costs; your travel insurance may provide reimbursement.
In case of a medical emergency requiring helicopter evacuation:
If you experience an issue during your trip, please inform your guide or local agent immediately so we can resolve it.
If you are not satisfied with the resolution, you must submit a written complaint to us as soon as possible after your trip.
We expect all travellers to act respectfully towards fellow trekkers, staff, local communities, and the environment.
Alpine Wonder Treks reserves the right to remove any participant from a trip without refund if their behaviour is deemed unsafe, disruptive, abusive, or illegal, or if it negatively impacts the experience of others or the integrity of the trip.
These Terms & Conditions are governed by and construed in accordance with the laws of Nepal. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Nepal.
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